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For businesses only · All prices net, plus VAT and shipping

FAQ

Frequently asked questions

Can't find your question? Write to us – we usually reply on the same business day.

Orders & terms

Can I order as a private individual?

No. Our offer is aimed exclusively at businesses (car dealerships, workshops, fleets, resellers). All prices are net, plus VAT.

Are there minimum quantities?

We work with order increments instead of high minimum quantities – 5, 6, 10, 20 or 25 units depending on the item. That way, even small businesses get wholesale prices.

How do I get a quote?

Put together your items using “Add to request” and send the request – or simply write to us. You'll usually receive a binding quote on the same business day.

Which payment methods do you offer?

Pay on invoice (after a brief check), prepayment by bank transfer, credit card, PayPal and cryptocurrencies such as Bitcoin.

Are samples or trial packs available?

Yes. Select “Request samples” in your request – we'll put together a trial pack for you. Terms (e.g. free collection) are agreed individually.

Which currencies can I pay in?

Our list prices are in euros. On request, we can also issue quotes and invoices in PLN, GBP, CHF, CZK, HUF, DKK, SEK, RON or USD.

Logo printing

How much does logo printing cost?

Nothing extra. Full-colour digital printing costs the same as the unbranded bag.

How quickly will I get printed bags?

Usually within 2–3 days of your print approval.

Do I get a preview first?

Yes – a free digital print proof. Production only starts after your approval. You can create an initial preview right away with our logo configurator.

Delivery & quality

Where do you deliver?

To all EU countries – and on request to Iceland, Norway, Liechtenstein, Switzerland and the United Kingdom. Shipping to Austria, Estonia and Poland is free; for all other countries we charge a standard €5.90 net. On request, we deliver directly to your customers (drop-shipping).

How long do the first aid supplies last?

We guarantee trade customers at least 5 years from the order date.

Which standards do your products meet?

First aid supplies to DIN 13164:2022, hi-vis vests to EN ISO 20471, warning triangles to ECE R27.

Can I return first aid kits I have bought?

Businesses have no statutory right of withdrawal. As a goodwill gesture, we accept returns of unused goods in their original packaging within 14 days – except personalised (printed) products. Details can be found in our returns policy.

Ready for your quote?

Put together your range or simply write to us. We usually reply on the same business day – with concrete prices and delivery dates.